How It Works

From setup to HMRC claim in five steps

Alma makes the entire Gift Aid process simple. Here's exactly how it works, from registration to reclaiming 25%.

01

Register & set up

5 minutes to get started

Create your Alma account and configure your charity's kiosk. Add your branding, logo, declaration text, and bank details.

  • Register your charity with name, charity number, and contact details
  • Choose your brand colours, font, and upload your logo
  • Customise the Gift Aid declaration text if needed
  • Add bank details for Bank Transfer donations
  • Invite your team members with admin or viewer roles
D

Your Charity Name

Setting up your Donation Hub

Charity name
Charity number
Primary colour
Logo upload
02

Set up your kiosk

Any tablet or device

Open the kiosk URL on a tablet and place it where donors give. The kiosk runs in fullscreen mode — no app install required.

  • Open your unique kiosk URL on any tablet, phone, or desktop
  • Kiosk runs in fullscreen — locked down for public use
  • Works on iPad, Android tablets, or any device with a browser
  • Add to home screen for an app-like experience
  • Kiosk works offline — declarations queue and sync when back online
D

Gift Aid

Tap to start

03

Donors declare

Under 30 seconds

Donors enter their phone number, confirm or update their details, and sign the Gift Aid declaration. It takes less than 30 seconds.

  • Donor enters their phone number on the kiosk
  • Returning donors see their pre-filled details — just confirm and sign
  • New donors enter their name, address, and contact details
  • Choose payment method: Cash, Card (Stripe), or Bank Transfer
  • Sign the electronic Gift Aid declaration and submit

Declaration

I am a UK taxpayer and understand that if I pay less Income Tax...

💵 Cash
💳 Card
🏦 Bank
Submit Declaration
04

Manage & track

Your Donation Hub

View all donations, manage donors, track standing orders, and monitor analytics from your Donation Hub dashboard.

  • Real-time dashboard showing donations, Gift Aid value, and trends
  • Full donor database with search, history, and duplicate detection
  • Standing order and card subscription tracking
  • Activity log showing every action taken by your team
  • GASDS tracking for collection plate donations

Donations

£12,450

+23%

Gift Aid

£3,112

25%

05

Export & claim

Reclaim 25%

When you're ready, export your declarations as a CSV formatted for HMRC Charities Online. Submit your claim and reclaim 25% on every eligible donation.

  • One-click CSV export formatted for HMRC Charities Online
  • Filter by date range, tax year, or claimed/unclaimed status
  • Track which declarations have been submitted to HMRC
  • Separate GASDS export for small donation claims
  • Generate annual donor statements for records
Export Ready
Declarations142
Total amount£12,450.00
Gift Aid value£3,112.50
Download HMRC CSV

The complete Gift Aid cycle

📝

Register

5 min

📱

Set up kiosk

2 min

✍️

Donors declare

30 sec

📊

Track & manage

Ongoing

💷

Claim 25%

1 click

Ready to maximise your Gift Aid?

Join UK charities already using Alma to capture more Gift Aid declarations and reclaim 25% on every eligible donation.