Legal

Cookie Policy

Last updated: 27 March 2026

1. What are cookies?

Cookies are small text files placed on your device when you visit a website. They help the website remember your preferences and improve your experience. Some cookies are essential for the website to function, while others help us understand how visitors use the site.

2. Cookies we use

Alma uses a minimal number of cookies, primarily for essential functionality. We do not use cookies for advertising or tracking across other websites.

Essential cookies

These cookies are necessary for the Service to function. They cannot be disabled.

CookiePurposeDuration
session_tokenKeeps you logged into the Donation HubSession
csrf_tokenProtects against cross-site request forgerySession
cookie_consentRemembers your cookie preferences1 year

Functional cookies

These cookies enhance functionality and personalisation.

CookiePurposeDuration
localeRemembers your language preference1 year
themeStores display preferences1 year

Third-party cookies

These cookies are set by our third-party service providers.

ProviderPurposeMore info
StripePayment processing & fraud preventionstripe.com/privacy

3. Local storage & IndexedDB

In addition to cookies, the kiosk uses browser local storage and IndexedDB to enable offline functionality. When the kiosk is offline, Gift Aid declarations are stored temporarily in IndexedDB on the device and automatically synced to our servers when connectivity returns. This data is cleared once synced successfully.

4. Managing cookies

You can manage or delete cookies through your browser settings. Most browsers allow you to:

  • View what cookies are stored on your device
  • Delete individual or all cookies
  • Block cookies from specific or all websites
  • Set your browser to notify you when a cookie is set

Please note that disabling essential cookies may prevent the Service from functioning correctly. If you block session cookies, you will not be able to log into the Donation Hub.

5. Changes to this policy

We may update this Cookie Policy from time to time. Any changes will be reflected on this page with an updated "Last updated" date.

6. Contact

If you have questions about our use of cookies, please contact us at privacy@trustalma.com.